Refund policy

Paper Scissors Craft - Refund Policy

Last Updated: [03/07/2024]

Thank you for shopping with Paper Scissors Craft. We appreciate your business and trust in our digital products. Please read the following carefully to understand our policy regarding refunds for digital products.

1. Digital Product Nature:

  • All our products are digital in nature, and they are delivered to you electronically.
  • Once a digital product has been purchased and downloaded, it is deemed as delivered and cannot be returned.

2. No Refund Policy:

  • We do not offer refunds for digital products after the purchase is complete.
  • This policy applies to all our digital products, including but not limited to software, ebooks, templates, and other downloadable items.

3. Exemption for Defective Products:

  • In the rare event that you encounter technical issues or believe the product is defective, please contact our customer support within 30 days of purchase.
  • We will work with you to address the issue and provide a resolution, which may include a replacement or alternative solution.

4. Customer Responsibility:

  • It is the customer's responsibility to ensure compatibility and suitability of the digital product for their needs before making a purchase.
  • Please review product descriptions and specifications carefully before completing your purchase.

5. Unauthorized Distribution:

  • Unauthorized distribution or sharing of our digital products is strictly prohibited.
  • Violation of this policy may result in legal action.

6. Contact Information:

  • For any inquiries regarding our no-refund policy or assistance with defective products, please contact Paper Scissors Craft at paperscissorscraftblog@gmail.com 

7. Changes to the Policy:

  • We reserve the right to modify or update this no-refund policy at any time without prior notice. Any changes will be effective immediately upon posting to the website.

By completing a purchase on our website, you acknowledge that you have read and agree to abide by this no-refund policy.

Thank you for your understanding and cooperation.

Sincerely,

Paper Scissors Craft